# Settings **URL:** https://forum.ideta.io/c/settings/16.md [Latest](https://forum.ideta.io/latest.md) · [Categories](https://forum.ideta.io/categories.md) · [Tags](https://forum.ideta.io/tags.md) --- ## [About the Settings category](https://forum.ideta.io/t/about-the-settings-category/34)
**Author:** [@alexandra](https://forum.ideta.io/u/alexandra)\ **Replies:** 0
Need to tweak your bot ? Is there a way to change or allow something ? Find out how in this category ! --- ## [How to display the close button in the iframe header](https://forum.ideta.io/t/how-to-display-the-close-button-in-the-iframe-header/1301)
**Author:** [@AymericSAUTY](https://forum.ideta.io/u/AymericSAUTY)\ **Replies:** 0\ **Last updated:** [June 18, 2026, 1:56pm UTC](https://forum.ideta.io/t/how-to-display-the-close-button-in-the-iframe-header/1301 "2026-06-18T13:56:13Z")
Hello, I would like to know if it’s possible to display the close button in the header of the Ideta iframe. It doesn’t appear in our iframe, even though it’s present in the design section. --- ## [Message input character limit in Web chat – can it be increased?](https://forum.ideta.io/t/message-input-character-limit-in-web-chat-can-it-be-increased/1284)
**Author:** [@regwo](https://forum.ideta.io/u/regwo)\ **Replies:** 2\ **Last updated:** [January 28, 2026, 5:10pm UTC](https://forum.ideta.io/t/message-input-character-limit-in-web-chat-can-it-be-increased/1284 "2026-01-28T17:10:59Z")
I’m using Ideta’s Web chat widget and I’m running into a limitation: the message input seems to have a strict character limit. When I try to paste a longer block of text (e.g., a bigger set of parameters / structured dat… --- ## [How to add after other questions in the chatbot FAQ](https://forum.ideta.io/t/how-to-add-after-other-questions-in-the-chatbot-faq/1255)
**Author:** [@Traderjm](https://forum.ideta.io/u/Traderjm)\ **Replies:** 0\ **Last updated:** [February 7, 2025, 11:09am UTC](https://forum.ideta.io/t/how-to-add-after-other-questions-in-the-chatbot-faq/1255 "2025-02-07T11:09:38Z")
Hello, After creating an FAQ, how do I add other questions and answers to the chatbot? Thanks --- ## [How do I delete a chatbot?](https://forum.ideta.io/t/how-do-i-delete-a-chatbot/1254)
**Author:** [@Traderjm](https://forum.ideta.io/u/Traderjm)\ **Replies:** 0\ **Last updated:** [February 7, 2025, 10:26am UTC](https://forum.ideta.io/t/how-do-i-delete-a-chatbot/1254 "2025-02-07T10:26:44Z")
Hello, how do I delete a chatbot? There are chatbots that I no longer use. Thank you --- ## [How to use the Whitelabel option](https://forum.ideta.io/t/how-to-use-the-whitelabel-option/117)
**Author:** [@Glen](https://forum.ideta.io/u/Glen)\ **Replies:** 1\ **Last updated:** [March 18, 2022, 1:19pm UTC](https://forum.ideta.io/t/how-to-use-the-whitelabel-option/117 "2022-03-18T13:19:18Z")
I would like to know how can I remove the “powered by Ideta” sentence on my chatbot ? --- ## [How to reduce the delay in displaying the bubble?](https://forum.ideta.io/t/how-to-reduce-the-delay-in-displaying-the-bubble/199)
**Author:** [@Traderjm](https://forum.ideta.io/u/Traderjm)\ **Replies:** 1\ **Last updated:** [February 17, 2023, 2:05pm UTC](https://forum.ideta.io/t/how-to-reduce-the-delay-in-displaying-the-bubble/199 "2023-02-17T14:05:56Z")
Good morning How to reduce the delay in displaying the bubble? Bubble appearance time (ms)? by default it is 2000, I set to 1, but the tooltip is displayed all the time? Thanks --- ## [I would like to personalize my chatbot design](https://forum.ideta.io/t/i-would-like-to-personalize-my-chatbot-design/39)
**Author:** [@alexandra](https://forum.ideta.io/u/alexandra)\ **Replies:** 1\ **Last updated:** [November 18, 2021, 2:57pm UTC](https://forum.ideta.io/t/i-would-like-to-personalize-my-chatbot-design/39 "2021-11-18T14:57:34Z")
I would like to change the colour and logos on my chatbot. What should I do? --- ## [What is the connect to support switch in the chats tab for and how do I use it?](https://forum.ideta.io/t/what-is-the-connect-to-support-switch-in-the-chats-tab-for-and-how-do-i-use-it/128)
**Author:** [@Glen](https://forum.ideta.io/u/Glen)\ **Replies:** 1\ **Last updated:** [March 31, 2022, 12:45pm UTC](https://forum.ideta.io/t/what-is-the-connect-to-support-switch-in-the-chats-tab-for-and-how-do-i-use-it/128 "2022-03-31T12:45:00Z")
I recently saw this toggle switch here : I was wondering what this does and how do I use it ? --- ## [Enable / Disable the start menu on my chatbot?](https://forum.ideta.io/t/enable-disable-the-start-menu-on-my-chatbot/115)
**Author:** [@alexandra](https://forum.ideta.io/u/alexandra)\ **Replies:** 1\ **Last updated:** [March 15, 2022, 2:01pm UTC](https://forum.ideta.io/t/enable-disable-the-start-menu-on-my-chatbot/115 "2022-03-15T14:01:20Z")
How can I disable the start menu on my chatbot? see the below picture for reference: --- ## [Modification of the location of my chatbot](https://forum.ideta.io/t/modification-of-the-location-of-my-chatbot/114)
**Author:** [@alexandra](https://forum.ideta.io/u/alexandra)\ **Replies:** 1\ **Last updated:** [March 15, 2022, 1:28pm UTC](https://forum.ideta.io/t/modification-of-the-location-of-my-chatbot/114 "2022-03-15T13:28:09Z")
I would like to change the location of my chatbot, how can I do that ? --- ## [How do I allow file uploads and receive uploads?](https://forum.ideta.io/t/how-do-i-allow-file-uploads-and-receive-uploads/108)
**Author:** [@Glen](https://forum.ideta.io/u/Glen)\ **Replies:** 1\ **Last updated:** [February 22, 2022, 6:03pm UTC](https://forum.ideta.io/t/how-do-i-allow-file-uploads-and-receive-uploads/108 "2022-02-22T18:03:30Z")
I would like to allow my users to upload files and images. Then, I need to receive them. How can I do enable uploads and then receive them ? --- ## [How to create a member in Ideta?](https://forum.ideta.io/t/how-to-create-a-member-in-ideta/106)
**Author:** [@Traderjm](https://forum.ideta.io/u/Traderjm)\ **Replies:** 1\ **Last updated:** [February 21, 2022, 5:10pm UTC](https://forum.ideta.io/t/how-to-create-a-member-in-ideta/106 "2022-02-21T17:10:58Z")
Hello, To create a member, I always have this message Unable to add a member, I watched your video Overview of our workspace - YouTube I put Rdv+e-mail or Rdv/e-mail or Rdv/iD But I can’t create a member? How to solve… --- ## [How do I remove or add the user input box?](https://forum.ideta.io/t/how-do-i-remove-or-add-the-user-input-box/99)
**Author:** [@Glen](https://forum.ideta.io/u/Glen)\ **Replies:** 1\ **Last updated:** [February 17, 2022, 3:24pm UTC](https://forum.ideta.io/t/how-do-i-remove-or-add-the-user-input-box/99 "2022-02-17T15:24:29Z")
I would like to put an input box for my whole bot. Right now, it only appears for certain bubbles. How do I toggle it so that the user can type in a message at any time ? --- ## [How do I change the voice of my bot?](https://forum.ideta.io/t/how-do-i-change-the-voice-of-my-bot/94)
**Author:** [@Marion](https://forum.ideta.io/u/Marion)\ **Replies:** 1\ **Last updated:** [February 15, 2022, 2:15pm UTC](https://forum.ideta.io/t/how-do-i-change-the-voice-of-my-bot/94 "2022-02-15T14:15:40Z")
Hello! How do I change the accent of my bot? --- ## [What are the main features to build in my chatbot?](https://forum.ideta.io/t/what-are-the-main-features-to-build-in-my-chatbot/93)
**Author:** [@alexandra](https://forum.ideta.io/u/alexandra)\ **Replies:** 1\ **Last updated:** [February 14, 2022, 3:11pm UTC](https://forum.ideta.io/t/what-are-the-main-features-to-build-in-my-chatbot/93 "2022-02-14T15:11:10Z")
What should i use first to make a chatbot? If I want to build a chatbot for a recruitment company, what would you suggest me to do? --- ## [Where can I find the secret key?](https://forum.ideta.io/t/where-can-i-find-the-secret-key/92)
**Author:** [@Glen](https://forum.ideta.io/u/Glen)\ **Replies:** 1\ **Last updated:** [February 9, 2022, 5:03pm UTC](https://forum.ideta.io/t/where-can-i-find-the-secret-key/92 "2022-02-09T17:03:05Z")
I would like to know where I can find my secret key. Can you tell me how do I find it ? --- ## [Where can I find my bot ID?](https://forum.ideta.io/t/where-can-i-find-my-bot-id/91)
**Author:** [@Glen](https://forum.ideta.io/u/Glen)\ **Replies:** 1\ **Last updated:** [February 9, 2022, 4:23pm UTC](https://forum.ideta.io/t/where-can-i-find-my-bot-id/91 "2022-02-09T16:23:32Z")
I would like to know where I can find my bot ID for reference. Can you tell me how to do so? --- ## [How can I make the setting so that the chatbot is my whole screen?](https://forum.ideta.io/t/how-can-i-make-the-setting-so-that-the-chatbot-is-my-whole-screen/85)
**Author:** [@alexandra](https://forum.ideta.io/u/alexandra)\ **Replies:** 1\ **Last updated:** [January 4, 2022, 10:03am UTC](https://forum.ideta.io/t/how-can-i-make-the-setting-so-that-the-chatbot-is-my-whole-screen/85 "2022-01-04T10:03:33Z")
We don’t have a website, our chatbot is our product offering, so we want it to be the only feature on the screen --- ## [Change the color of my bot](https://forum.ideta.io/t/change-the-color-of-my-bot/75)
**Author:** [@alexandra](https://forum.ideta.io/u/alexandra)\ **Replies:** 1\ **Last updated:** [December 31, 2021, 4:31pm UTC](https://forum.ideta.io/t/change-the-color-of-my-bot/75 "2021-12-31T16:31:38Z")
I would like to change the colors of my chatbot. Where can I find this feature and how should I do? --- ## [How do I allow users to send attachments on my bot?](https://forum.ideta.io/t/how-do-i-allow-users-to-send-attachments-on-my-bot/81)
**Author:** [@Glen](https://forum.ideta.io/u/Glen)\ **Replies:** 1\ **Last updated:** [December 29, 2021, 11:02am UTC](https://forum.ideta.io/t/how-do-i-allow-users-to-send-attachments-on-my-bot/81 "2021-12-29T11:02:34Z")
I need to manage attachments during my quote process on my bot. I saw that I can manage attachments in the “Advanced” area in the settings tab, but I don’t have the attachment icon in the input bar after I publish. Thou… --- ## [How can I change the background image of my chatbot?](https://forum.ideta.io/t/how-can-i-change-the-background-image-of-my-chatbot/63)
**Author:** [@alexandra](https://forum.ideta.io/u/alexandra)\ **Replies:** 1\ **Last updated:** [December 7, 2021, 10:48pm UTC](https://forum.ideta.io/t/how-can-i-change-the-background-image-of-my-chatbot/63 "2021-12-07T22:48:25Z")
I want to insert a specific picture as the background of my chatbot. What’s the solution? Thanks --- ## [How can I insert a cookie value?](https://forum.ideta.io/t/how-can-i-insert-a-cookie-value/35)
**Author:** [@alexandra](https://forum.ideta.io/u/alexandra)\ **Replies:** 1\ **Last updated:** [November 9, 2021, 5:12pm UTC](https://forum.ideta.io/t/how-can-i-insert-a-cookie-value/35 "2021-11-09T17:12:36Z")
I would like to integrate a cookie to my chatbot. How can I do?