Does Dialogflow take into account spelling error or typing mistakes in a coversation?

AI & NLP
2

You can turn on “automatic spell correction” on dialogflow on the agent’s ML settings.

Select an agent and go to the “ML settings” section:

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But you should pay attention to the following points when enabling this feature:

  • It doesn’t work with Automatic Speech Recognition (ASR)
  • In any case, you should continue training your NLP by adding commonly mismatched phrases.
  • Spell correction can slow down the agent’s answer.