There are functions that allow you to manage the Livechat bubble display :
● ideta_bot_action(“load”) : load the bot
ideta_bot_action(“load”, load_open?:boolean) is a function that accepts a second optional parameter, which is a boolean type (true/false) that allows you to load an already opened bot or not.
● ideta_bot_action(“remove”) : remove the bot
● ideta_bot_action(“hide”) : hide the bot (only if it is already loaded)
● ideta_bot_action(“show”) : show the bot (only if it is already loaded and hidden)
NB: We recommend that you use these functions via window[“ideta_bot_action”](action) (ex: window[“ideta_bot_action”](“load”) ) to avoid problems with the code editors.
If you want to load the chat only later, make sure to click that option in Publish > See more > User behaviour management > Activate navigation options and make sure Load bot on page opening is unchecked.
Here is what hide the bot on a specific page. I added the code with HTML widget on Elementor page.
<script>
document.addEventListener("DOMContentLoaded", function() {
// Function to remove the bot
function removeBot() {
var botElement = document.getElementById("ideta_i");
if (botElement) {
botElement.remove(); // Completely removes the bot from DOM
console.log("Ideta bot removed.");
}
}
// Observe changes in the DOM
var observer = new MutationObserver(function(mutationsList, observer) {
for (var mutation of mutationsList) {
if (mutation.type === "childList") {
removeBot(); // Try removing the bot whenever DOM changes
}
}
});
// Start observing the body for changes
observer.observe(document.body, { childList: true, subtree: true });
// Initial attempt to remove the bot (in case it's already loaded)
removeBot();
});
</script>
<script>
document.addEventListener("DOMContentLoaded", function() {
function removeBotElements() {
// List of element IDs to remove or hide.
var elementsToHide = ["ideta_i", "ideta_c"];
elementsToHide.forEach(function(id) {
var el = document.getElementById(id);
if (el) {
// Option 1: Hide the element
el.style.display = "none";
// Option 2: Completely remove the element (uncomment the next line if desired)
// el.remove();
console.log("Element with ID " + id + " removed/hidden.");
}
});
}
// Use MutationObserver to catch any dynamically added elements.
var observer = new MutationObserver(function(mutations) {
mutations.forEach(function(mutation) {
if (mutation.type === "childList") {
removeBotElements();
}
});
});
observer.observe(document.body, { childList: true, subtree: true });
// Initial removal attempt in case the elements are already loaded.
removeBotElements();
});
</script>
