How to integrate to Audiocodes?

In order to integrate to Audiocodes, you need to go to Publish (in the sidebar on the left) then select the Audiocodes channel :

You’ll find the Bot name, Bot url and Bot token requested by the Ideta integration in Audiocodes.

Make sure the bot is published for it to work.

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Then you can go to AudioCodes Live Hub, login and then click on “add new bot”.

Then select AudioCodes Bot API or the Ideta integration :

Then copy the information from the Ideta platform to the Bot details

Then select the right Bot settings for you :

Then you can go to Numbers in the sidebar and click “Add a new phone number” :

Finally go to Routing to set up a routing rule for inbound traffic :

That’s it, your callbot is active !