How can I keep the conversation going when a user stops answering? I would like to send a message to users when they stop answering, let’s say after 5 minutes.
Also, is there a way to send a partially filled form ? Like if they filled out the first 2 answers but did not submit the rest after 5 minutes ?
Go to Settings > General > Keep Alive > Add an automatic message
If your user stopped in the middle of the conversation and you want to have access to his partial form, you can click on “add a background action” and choose to send an email in which you write the data collected until then (don’t forget to click on “save” when you’re done):
